Shipping & payment conditions

Surcharge for small quantities:

With us, you have no minimum order and we raise no minimum quantity surcharge, too.

Shipping in Switzerland:

To deliver the order as soon as possible, we ship all the packages nationwide by Swiss Post. Unless in stock, the products are immediately delivered to the address specified by the customer. Otherwise, you will get an order confirmation by e-mail.

Prices:

The prices are stated in CHF (Swiss Francs), unwrapped, ex works (EXW Incoterms 2010) and excl. VAT. The packaging and shipping costs are reported separately and charged at cost. Prices are subject to change without notice, and are not binding.

International shipping:

Shipping costs can not be calculated online. Your order will be considered as a non binding price inquiry and we will make an individual offer incl. shipping costs.
 

Payment:

Invoices are, unless otherwise agreed, within 30 days net to pay.
We reserve the right to execute orders from new customers and existing customers only against advance payment and to check the creditworthiness of customers.
 

Returns:

For any returns obtain a return authorization number within 14 days at Aroflex, that must be noted on the delivery. Basically, only original packaging, flawless products are withdrawn. The cost of the return has to be payed by the purchaser. A maximum of 80% of product value will be repayed. Products on customer requirements will not taken back.